Refund Policy
**We are here to answer all your queries.** If you have any sales or technical queries, please don’t hesitate to contact us. We want you to be perfectly happy with your purchase. **We are always available to hear from you.
** Our staff will do their best to resolve your issue and satisfy your requirements if you are not satisfied with your package or your purchase and feel it’s not what you are looking for.
**We want to do our best to give you friendly and efficient customer support. ** We would love to hear you out so that we are given a chance to improve and to sort out every issue. However, if need be, **we guarantee to give your money back in 7 days** if you are not satisfied with our services, in case you had some of these issues: – Lag / Buffering – Service Stopped – Problem with setup.
**Follow the instructions below to get a full refund within 7 days of your purchase.** Please note that we try our best to follow our policy and refund you as quickly as we possibly can. But due to unforeseen circumstances like payment processors, banks, and financial institutions, the refund can take up to 5 days for the amount to show up in your bank account.
**How to Request a Refund?** Please follow the instructions below for us to process your refund. **Fill in the contact form to request a refund.** The email address should not be different from what you used when subscribing and buying our service.